Shipping Policy


Your order will be processed once we have received your payment in full. FREE SHIPPING is provided for orders over NZ$130 (including all applicable promotional discounts) or NZ$18 for order below NZ$130. If any ordered product is out of stock, you will be notified by email/phone. Refund or credit will be generated against your account.
All orders will be dispatched from our warehouse in Manukau, New Zealand and sent to you by DHL Express. You should expect to receive your order within 5 business days.
We DO NOT accept orders outside of Australia. All orders required a physical address and must be received by the intended recipient who placed the order. Courier Drivers reserved the rights to verify that the recipient of our products is over 18 years of age.
DHL Express does not provide delivery services to PO BOX in certain regions, please avoid using PO BOX for shipping address as the parcel may need to be picked up from DHL depot by the recipient.